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When You Buy Locally....It spreads throughout the local economy, whether through partnerships, employment, services and other sources of the local economic base. |
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At Pembroke Honda, building great partnerships is as important to us as selling great cars. It’s why we value being a part of the place where we work and live. We employ locally, partner with area vendors and suppliers, and collaborate with local organizations to better the community, it’s all part of the big picture |
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| In order to target customer service/satisfaction, either Jim or Mike are always available which means “Customers do not wait for a decision” and customer assistance as well as complete satisfaction remain our company mission statement. |
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In order to target customer service/satisfaction, either Jim or Mike are always available which means “Customers do not wait for a decision” and customer assistance as well as complete satisfaction remain our company mission statement. |
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| General Manager -Mike Douglas - mike@pembrokehonda.com
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Business Manager - Shawna Harrison- shawna@pembrokehonda.com
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Having recently celebrated over 40 years in the auto industry, Mike Douglas has had much time to fine tune his way of doing business. "Customer respect and product knowledge are paramount" says Mike..."and more today than ever".
His 20 years with the Lapointe Group have been successful ones. Douglas is known amongst his peers in the business as having one of the highest percentages of customer repeat business & that speaks volumes.
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I come from a strong background in the financial sector including mortgage services, so I understand the importance of a well informed financial decision. I will be happy to share my knowledge to facilitate a financing and payment plan that makes the most sense for you while providing you with various options to protect your purchase.
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| Comptroller - Audrey Best - ph.accounting@sympatico.ca
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Administration - Christine Bourdon - myhonda@pembrokehonda.com
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I control the day to day operations of Pembroke Honda. For the past ten years I have received the Honda Dealer Accounting Standards Award Of Excellence. I'm the girl upstairs, and that's where they like to keep me.
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It's an exciting time buying a new vehicle! Getting a great deal for that perfect car. I love being part of that process; that's why I have been in the auotmobile industry for over 10 years now. P.S. Be sure to stop in with your four legged friend, I always have puppy treats at my desk!
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| Sales Manager - Ian Ballman - myhonda@pembrokehonda.com
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Sales & Leasing Consultant - Bill McKnight - bill@pembrokehonda.com
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I grew up in Petawawa in a military family, we traveled the world and I ended up putting roots down in the area with a family of my own. I pride myself that with the fifteen years of understanding in the automotive industry that I will always put your needs first during the whole vehicle purchasing experience. Any spare time I have I am either with my family or on the golf course until the snow flies and then I am ready for our national sport, hockey!
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Your “Go To Honda Guy” is an energetic, enthusiastic sales person who has been with Pembroke Honda since 2003. Bill Has strong family ties to the Pembroke area going back generations. My Ability to listen to my customers’ needs allows me to match them with the appropriate vehicle and price point. I strive for 100% satisfaction before, during, and after the sale. Let me become your “Go To Honda Guy”.
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| Sales & Leasing Consultant - Spencer Mundt - spencer@pembrokehonda.com
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Sales & Leasing Consultant - Rob Eve - rob@pembrokehonda.com
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Being from the Eganville Golden lake area where you know all your neighbours I have taken on that small town social responsibility as my life philosophy.
You can be sure that I will look after you like you were my neighbour. Our Honda relationship will continue on past the sale and carry on for your whole Honda Experience, you can count on me!
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I have lived all my life in the Ottawa valley have always been involved in the community whether it is playing in a variety of sports or coaching them.
With over 20 years in sales and service experience in the automotive and recreational industry I am confident I can provide you with the vehicle that will best suit your needs and lifestyle.
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